https://www.missionrcm.com/home daily 1.0 2017-05-25 https://images.squarespace-cdn.com/content/v1/58c750f7c534a5e354f59b67/1493830139853-ZD8MXB4HIBI733BXGMSN/Mission_Logo.jpg Home Welcome to Mission RCM! Hover on the navigation at the top of the page to explore what we're about and how we can help you fulfill your mission. https://images.squarespace-cdn.com/content/v1/58c750f7c534a5e354f59b67/1492442522274-U4B0T01KGSBPSANLFW6Y/Mission_Logo.jpg Home https://www.missionrcm.com/blog daily 0.75 2018-03-20 https://www.missionrcm.com/blog/2017/4/26/whats-in-a-name monthly 0.5 2017-06-01 https://www.missionrcm.com/blog/2017/4/27/are-you-billing-influenza-vaccines monthly 0.5 2017-04-27 https://www.missionrcm.com/blog/2017/4/29/ipps-fy18-released monthly 0.5 2017-04-29 https://www.missionrcm.com/blog/2017/5/9/am-i-really-listening monthly 0.5 2017-05-23 https://images.squarespace-cdn.com/content/v1/58c750f7c534a5e354f59b67/1494361893891-E9F22NX84S7CFUG2GUHO/image-asset.jpeg Blog - I'm Listening... It's often been mentioned I pause too long before responding when someone has presented their question, problem, issue, or comment. My answer is always the same: there will be silence so I can answer. I need to process the information, formulate my response and create the follow-up. No talking, no interrupting, just thinking. And it does take a minute. When someone is talking, I'm actively listening to what they're saying and taking in the details. THEN I start deciding on my reply. And this is what I do with everyone - using this technique ensures I have captured the intent and need of the speaker and 99% of the time, the result is positive. I get it right the first time - it's efficient and effective and shows respect to the speaker, even if there is a little bit of "dead air". So...if you need help, have a question or are just wondering what Mission RCM is about, send a note to me at jenny@missionrcm.com. 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